Auto Repair is a complex process that involves a lot of skills and knowledge. It is important to choose a shop that can provide the quality repairs and maintenance services you need.
Mechanics perform routine maintenance as well as diagnose and repair issues with cars, trucks, vans and motorcycles. They may use computerized diagnostic equipment to identify problems and determine how to fix them.
Maintaining your vehicle can help it last longer and save you money. It also increases the likelihood of detecting problems early and preventing them from becoming expensive or dangerous.
Follow the manufacturer’s recommended service schedule in your owner’s manual for your vehicle type. If a repair shop recommends more frequent servicing than the manufacturer’s recommended schedule, ask why.
Get a written estimate for the work. This will give you the opportunity to negotiate a lower price.
Make sure the estimate includes the maximum cost of labor and parts. It must also include the time and date the work will be completed.
Authorize the shop to start work on your vehicle by signing a work order that clearly states the repairs you want, the fees, the completion date and the terms of payment. It is also important to request a detailed invoice showing each repair made, the part replaced and the cost of each.
If you are not satisfied with the work done, talk to the shop manager or owner. It is often possible to resolve misunderstandings with a calm, honest discussion. If this is not possible, contact the Attorney General or your local consumer protection agency.